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~Fred Ekkrotexings
Jul 14, 2016, 2:23 PM
22 Posts

New email, typing in body, showing a shadow of text entered

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

Hi

We have an odd problem, in a standard Windows 7 O/S (FAT client) Lotus Notes works normally.

However, within a VDI desktop running VMware, the Lotus Notes client is doing something strange for all users.

When we create a new mail and begin to type in the body of the email, if you press enter after typing a line of text, the line of text you have just typed appears on the second line for a very brief moment, like a shadow and then disappears.

If you are a slow typist and not quick to press enter.  The problem does not happen.

Does anyone have any ideas?  Thanks

~Fred Ekkrotexings
Aug 25, 2016, 3:13 PM
22 Posts
Update

Just an update, have found the problem.

Ghosting does not happen if I connect my Horizon Client using 'Microsoft RDP' and not the default connection method of 'PCoIP'.

I am a step further.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal